Student Frequently Asked Questions2022-01-05T14:36:14-06:00


What entrance exams do you prepare students for?2021-08-26T11:00:08-05:00

We prepare students for the TSI and TEAS tests.

What if I already have a degree?2021-08-26T10:59:24-05:00

We can accept degreed students that qualify for the COSA Train for Jobs SA stipend. All other degreed students do not qualify for training. If you have previously earned a training certificate, you may still enroll in training with us.

Does Restore Education have a privacy policy?2023-08-14T17:45:07-05:00

This “Privacy Policy” describes the privacy practices of RESTORE EDUCATION in connection with the website, and any other website that we own or control and which posts or links to this Privacy Policy (collectively, the “Service”), in connection with our marketing activities, and as otherwise described in this Privacy Policy. In addition, this Privacy Policy describes your rights and choices with respect to the Personal Information we collect. 

We collect personal information as described below.  

Personal Information We Collect 

Information you provide to us. Personal information you provide to us through the Service or otherwise includes: 

  • Business and personal contact information, such as your first and last name, email and mailing addresses, phone number, professional title and company name. 
  • Registration information, such as information that may be related to a service or an event you register for. 
  • Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online. 
  • Marketing information, such as your preferences for receiving communications about our activities, events, and publications, and details about how you engage with our communications. 
  • Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection. 

Marketing and advertising. We do not sell your personal information.  We, our service providers and our third-party advertising partners, may collect and use your personal information for marketing and advertising purposes: 

  • Direct marketing. We may send you Company-related direct marketing communications as permitted by law, including by text, email, and mail. You may opt-out of our marketing communications as described in the Opt-out of marketing communications section below. 
  • Interest-based advertising. We may engage third-party advertising companies and social media companies to display ads on our Service and other online services. These companies may use cookies and similar technologies to collect information about your interaction (including the data described in the “Cookies and Other Information Collected by Automated Means” section below) over time across the Service, our communications and other online services, and use that information to serve online ads that they think will interest you. This is called interest-based advertising. We may also share information about our users with these companies to facilitate interest-based advertising to those or similar users on other online platforms. You can learn more about your choices for limiting interest-based advertising in the Advertising choices section below. 

How We Use Your Personal Information 

We use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection: 

We use your personal information to: 

  • provide, operate and improve the Service; 
  • provide information about our products and services; 
  • establish and maintain your user profile on the Service; 
  • communicate with you about the Service, including by sending you announcements, updates, security alerts, and support and administrative messages; 
  • communicate with you about events or programs in which you participate; 
  • understand your needs and interests, and personalize your experience with the Service and our communications; 
  • provide support for the Service; and 
  • respond to your requests, questions, and feedback. 

For research and development. We analyze use of the Service to analyze and improve the Service and to develop new products and services, including by studying user demographics and use of the Service. 

To comply with law. We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities. 

For compliance, fraud prevention, and safety. We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) enforce the terms and conditions that govern the Service; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity. 

With your consent. In some cases we may specifically ask for your consent to collect, use or share your personal information, such as when required by law. 

To create anonymous, aggregated or de-identified data. We may create anonymous, aggregated or de-identified data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous, aggregated or de-identified data by removing information that makes the data personally identifiable to you. We may use this anonymous, aggregated or de-identified data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business. 

How We Share Your Personal Information 

We do not share your personal information with third parties without your consent, except in the following circumstances or as described in this Privacy Policy: 

Partners. We may sometimes share your personal information with partners or enable partners to collect information directly via our Service. 

Professional advisors. We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us. 

For compliance, fraud prevention and safety. We may share your personal information for the compliance, fraud prevention and safety purposes described above. 

Your Choices 

In this section, we describe the rights and choices available to all users.  

Access or Update Your Information. If you have registered for services, you may review and update certain personal information by emailing 

Text message communications. We use text messaging to communicate with you about your service. Normal messaging rates apply and the frequency of messages may vary. Mobile Carriers are not liable for delayed or undelivered messages. 

Opt-out of text message communications. You may opt-out of text messaging at any time by replying to any message with STOP contacting us at This will end the communications from that particular phone number. You may continue to receive service-related and other non-marketing text messages from other phone numbers managed by RESTORE EDUCATION, and you may opt out of those in a similar fashion. 

Opt-out of marketing communications. You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us at You may continue to receive service-related and other non-marketing emails. 

Choosing not to share your personal information. Where we are required by law to collect your personal information, or where we need your personal information in order to provide the Service to you, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with our services. We will tell you what information you must provide to receive the Service by designating it as required at the time of collection or through other appropriate means. 

How can you delete the data we collect from you? Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to delete your personal information, please submit a request form by emailing us at We will respond to your request within 30 days.  

Other Sites and Services 

The Service may contain links to other websites, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or online services that are not associated with us. We do not control third-party websites, or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use and sharing of your personal information. We encourage you to read the privacy policies of the other websites and online services you use.  

Security Practices 

The security of your personal information is important to us. We employ a number of organizational, technical and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information. Email, in particular, is an insecure way to transmit personal information. Please take special care regarding what information you send to us via email or text message. 


The Service is not directed to, and we do not knowingly collect personal information from, anyone under the age of 16. If a parent or guardian becomes aware that his or her child has provided us with information without his/her consent, he or she should contact us. We will delete such information from our files as soon as reasonably practicable. We encourage parents with concerns to contact us. 

Changes to this Privacy Policy 

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service. We may, and if required by law, will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner through the Service. 

Any modifications to this Privacy Policy will be effective upon our posting the new terms and/or upon implementation of the new changes on the Service (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy. 

How to Contact Us 

If you would like to exercise your rights under this Policy, please submit your request to: Please direct any questions or comments about this Policy or privacy practices to You may also write to us via postal mail at: Restore Education, 4205 San Pedro, San Antonio, TX 78212. 

Do you pay for college?2021-08-26T10:59:22-05:00

College students are responsible for their tuition and fees. We support students in applying for FAFSA. In some cases, we may be able to cover the costs of books and materials.

Do I have to pay my own testing fees?2021-08-26T10:59:22-05:00

Students that meet program requirements can qualify to have their first testing fee covered.

Can I enroll in the College Test Preparation course if I am still in high school?2021-08-26T10:59:23-05:00

We are unable to serve students who are currently in high school at the time of enrollment.

When will I take my TSI or TEAS test?2021-08-26T10:59:23-05:00

After completing program requirements, our staff will support you in scheduling your test. Test scheduling depends on testing availability and college/university application deadlines (TSI and TEAS).

Do I have to be a U.S. citizen to enroll in your program?2021-08-26T10:59:23-05:00

We serve students of all immigration and citizenship statuses. We can also offer specific support for TASFA and ApplyTexas.

How do I know if TEAS test preparation is right for me?2021-08-26T10:59:23-05:00

Typically our TEAS students are pursuing a medical pathway at Alamo Colleges for applied healthcare fields such as nursing, physical therapy assistant, and sonography technician. Students usually have completed 1-2 semesters of college.

How should I dress for an interview?2021-08-26T10:59:23-05:00

It is important to dress professionally for the interview. We help guide you to present your best self to recruiters and employers and we have a professional attire closet for you to select a couple of outfits at no cost to you. A short answer is: The proper attire for an interview is a suit, or at a minimum, coordinated separates (matching shirt and skirt or slacks). Safe colors to wear in an interview are navy blue, brown, charcoal gray, and black. A longer answer is to: a) research the company’s dress code; b) avoid revealing clothing; c) choose clothing according to the climate and season; d) check for stains, snags, pet hairs and holes; e) press clothes and/or make sure the outfit is wrinkle free; f) keep jewelry to a minimum, hair neat, and nails clean and trimmed.

Do you review my resume?2021-08-26T10:59:23-05:00

Yes. We have three employment specialists here at Restore Education helping you with your resume and cover letter and anything job search related. We will help you find suitable jobs in your industry. You should expect to attend at least one career workshop, work with an advisor in person, over the phone and by email. Overall, expect to spend 5-10 hours developing a solid resume. If you do not have a resume, we have a link we can send you to get started.

Am I still employable if I have background issue?2021-08-26T10:59:23-05:00

Yes. We work with Easy Expunctions and refer you to Background Friendly Employers. We help find the best fit for you.

How many jobs do I need to apply for each week?2021-08-26T10:59:24-05:00

At least six. Make your job search your new full time job. You will find that as you apply for jobs you will gain a deeper knowledge of the job market and make a better job candidate. More importantly, you increase your opportunity for more interviews.

Where do I apply?2023-06-12T16:35:53-05:00

Apply by completing our online application here.

What if I have a history with the justice system that could impact employment?2021-08-26T10:59:48-05:00

You may still qualify for training depending on your particular background. We want to make sure that you are employable after completing your training. Certain employers or fields may have restrictions based on background. We may be able to connect you with legal support services.

Can I join another training program after I complete the one I am currently enrolled in?2021-08-26T10:59:48-05:00

Restore Education has a two-year waiting period before you can enroll in another training class.

Do I need my own computer?2021-08-26T10:59:48-05:00

Yes. We may be able to provide you with technology access if needed.

Is attending college free as a dual enrollment student?2021-08-26T10:59:49-05:00

Dual students must apply for financial aid for tuition support. All college tuition is the responsibility of the student. Restore Education does not provide direct college tuition assistance.

Can I take the GED test for free?2021-08-26T10:59:49-05:00

You will receive one free test voucher for each of the four GED exam subjects. If you do not pass a section of the exam, you will be responsible for the cost of retaking the section.

What do your programs cost?2021-08-26T11:00:08-05:00

Our programs are at no-cost to students. We provide all the learning materials and instruction you need to succeed.

Do you have to be a citizen in order to enroll?2021-08-26T11:00:08-05:00

You do not have to be a citizen to participate in our GED, ESL, or College Support programs. Career Training programs do require that you be able to legally work in the U.S.

Will I be able to get a job in my chosen career pathway?2021-08-26T11:00:08-05:00

We have a team of Student Support Specialists that help you with career guidance and job placement.

Why do I need to take a Placement Assessment?2021-08-26T11:00:09-05:00

Your Placement Assessment helps us meet your unique learning needs. There is no minimum score for enrollment.

What documents do I need in order to apply?2021-08-26T11:00:09-05:00

You will need to provide copies of your State ID or Driver’s License and Social Security Card in order to apply. If you do not have these documents, our intake team can provide guidance!

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